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NYRx, the Medicaid Pharmacy Program
Education & Outreach - About Us
Electronic PA Requests
Electronic prior authorizations are now accepted by NYRx, the Medicaid Pharmacy Program via CoverMyMeds®. Consider this alternative option as an effective and efficient way to request a PA other than by phone or by fax. For more information, contact NYRx Education & Outreach at NYRxEO@primetherapeutics.com.
Education & Outreach - About Us
About Us
The NYRx Education and Outreach (E&O) team serves as a liaison between stakeholders (such as Prescribers, Pharmacies, and Managed Care Plans) and New York State Department of Health to support care coordination and provide informing materials, trainings, and timely communications regarding NYRx, the Medicaid Pharmacy Program.
NYRx E&O supports and helps solve complex pharmacy cases for:
- Managed Care Plans
- Case workers and New York State agencies
- Prescribers and pharmacies with questions regarding NYRx drug coverage, prior authorization requirements, and NYRx enrolled pharmacies
- Complex care coordination for populations including but not limited to youth who are in Foster Care and those living with HIV/AIDS, bleeding disorders such as Hemophilia, Serious Mental Illness, Substance Use Disorder, and Hepatitis C.
Contact Us
The NYRx Education & Outreach Call Center is available by phone at 1-833-967-7310 or by email at NYRxEO@primetherapeutics.com from 8:00 AM to 5:00 PM ET, Monday through Friday, excluding holidays. For privacy and security, Protected Health Information (PHI) sent through email must be encrypted.
Sign up today for the NYRx Education & Outreach Notification Service (NYRxEONS)
NYRx Education & Outreach Notification Service is a new, free service that keeps stakeholders up to date on the latest news for NYRx, the Medicaid Pharmacy Program. Subscribe today.