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NYRx, the Medicaid Pharmacy Program


Current Pharmacy Programs and Updates

For assistance with billing, please refer to guidance document at eMedNY
For provider inquiries pertaining to eligibility, Point of Service (POS), DVS, or Pharmacy claims:
eMedNY Call Center 1-800-343-9000
7:00 a.m. - 10:00 p.m., Eastern Time, Monday through Friday (excluding holidays)
8:30 a.m. - 5:30 p.m., Eastern Time, Holidays and Weekends

Recent Pharmacy News

Prior Authorization Resources

To obtain a prior authorization call (877) 309-9493 or fax the appropriate Prior Authorization form to (800) 268-2990. The clinical call center is available 24 hours a day, 7 days per week.

PAXpress is a web-based application available for initiating prior authorization requests.

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